Store Policies

I. Online Store Security and the Checkout Process

Accept Credit Cards


REED’S, Inc. is fully committed to PCI compliance and providing all of our customers with a secure checkout solution. We DO NOT store any credit card or financial data on our servers. The credit card information used for payment is posted direction to our merchant gateway, using the WooCommerce Direct Payment Method that is compatible with our shopping cart solution.

The Authorize.Net DPM Payment Gateway handles all the steps in the secure transaction while remaining virtually transparent, thus simplifying PCI compliance.

  1. Customer data is protected with 128-bit SSL encryption.
  2. Digital fingerprints enhance security, providing multiple layers of authentication.

A payment form is utilized in the checkout process pay page which is posted directly to the secure servers. You can read more details on the way the secure checkout works on the DPM page as well.

II. Privacy Policy

REED’S, Inc. respects the privacy concerns of the visitors to REED’S, Inc. (the “Web Site”). As a general policy, no personal information is automatically collected from users of the site. In the event that we do collect any personally identifiable data about visitors to this site, that information is only collected on a voluntary basis, and it is only known to REED’S, Inc.

Certain non-personal information of visitors (for example, the type of browser being used by the visitor, the type of operating system in use by the visitor and the domain name of the visitor’s Internet service provider) is recorded by the standard operation of REED’S, Inc. Internet servers. This information is primarily used for internal purposes, and only in an aggregate and non-personally-identifying form. However, REED’S, Inc. sometimes does provide this information, in aggregate and non-personally identifying form, to other parties for marketing, advertising or other use.

Personally identifiable information may be collected by REED’S, Inc. when Web Site visitors voluntarily provide this information (including when visitors fill out contest entry forms, subscribe to newsletters/artist information bulletins or participate in other types of promotions). All such personal information is retained by REED’S, Inc. and is not sold or otherwise transferred outside the company unless we obtain the user’s express consent to do so or if we are required by law or by court/governmental order to disclose such information in a particular circumstance. This information is used by REED’S, Inc. for internal marketing and promotional purposes, in order to better understand the use of our sites and to support promotions included on these sites, as well as to enhance user enjoyment during the on-line experience. This data, in aggregate, non-personally-identifying form, may be provided to other parties for marketing, advertising or other uses. We sometimes also use e-mail addresses and other personally identifying information to contact visitors who communicate with us. For example, we direct e-mail to visitors who provide us with their e-mail addresses for specific purposes such as receiving our e-mail newsletters/bulletins or being notified if they have won one of our contests. Each e-mail newsletter or bulletin contains instructions on how to discontinue receipt of the newsletter or bulletin.

This site contains links to other Web sites. REED’S, Inc. is not responsible for the privacy policies and practices or the content of such Web sites.

III. Cancellation Policy

We try to ship every order as soon as possible, so we may or may not be able to cancel an order that you have placed before it ships to you. If you do want to change or cancel your order once it’s been placed, please contact customer service at 800-99-REEDS.

IV. Shipping & Delivery Policy

All products are shipped within two business days through FedEx. Delivery times vary from 7-14 days depending on ship-to address.

V. Return & Refund Policy

All sales are final. No returns. No refunds without a FedEx receipt signed “received damaged” by customer. To avoid the cost of shipping you can check out our Store Locator to find out where to buy these products in your area.

Your Acceptance of These Terms
By using this site, you signify your assent to this Privacy Policy. If you do not agree to the terms of this policy, please do not use this site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of this Web site following the posting of changes to these terms will mean that you accept those changes.

Contact Us:


REED’S, Inc.
13000 South Spring Street
Los Angeles, CA 90061


(800) 99 REEDS (73337)
(310) 217-9400
Fax: (310) 217-9411


General Information:
Career Opportunities:

REED’S, Inc. Department Directory

800-99-REEDS –  (310) 217-9400